Refund Policy

Because the service is a voluntary digital entertainment experience and the related digital experience is delivered immediately or near-immediately, all payments are non-refundable except where required by applicable law.

Before completing payment, users are responsible for reviewing the selected amount and deciding whether they wish to proceed.

If a user believes a payment was made in error, they may contact support for review, but submission of a request does not guarantee a refund.

Unauthorized chargebacks or payment disputes that misrepresent the nature of the transaction may result in restriction from future access or other protective actions where legally permitted.

Where a technical duplicate charge or clear payment processing error is verified, a corrective action may be considered at the operator’s discretion or as required by applicable law.